Job Descriptions
Front of House Assistant
Eligibility:
Employees are hired through Youth Job Connection and therefore must be between the ages of 15 and 29.
Work Period:
June 26 to Aug. 20 (8 weeks @ 35 hours/week on average) OR
July 3 to Aug. 27 (8 weeks @ 35 hours/week on average)
Rate of Pay:
$15.75 per hour
Location:
Arts Court Theatre
Tasks and Responsibilities:
The Front of House Assistant will be responsible for customer relations during the mainstage performances of the 2023 Classic Theatre Festival. Duties will include: handing out house programs, checking tickets and greeting audience members before each performance; directing audience members to their reserved seats; dealing with any issues that arise with audience members during the performance; ensuring safe entry and exit of audience members into the theatre space; accommodating needs of audience members with special needs (e.g., wheelchairs, assistance devices). They will also staff a concessions area at intermission to provide snacks and beverages to theatre guests, while staffing a used book sale area and ensuring the integrity of the stage in between acts. They will also check theatre seats to ensure numbered tags are in place for each row so that audience members can find their reserved seat; scan the theatre space for any issues that could pose a safety threat (for example, learning to identify and correct trip hazards and ensuring that glow tape is working on all handrails, steps, and row markers).
Supervision of the Front of House Assistant will be conducted by the Associate Producer on a daily basis from the beginning to the end of each shift. In addition to training in front of house services and customer relations, they will also receive training in accessibility guidelines (AODA), sexual harassment rights and responsibilities, and the Occupational Health and Safety Act. The Front of House Assistant will benefit from instant evaluations that praise work well done and help correct any errors or misperceptions that may exist about a specific task. Part of the training process will emphasize how they can approach supervisors in a safe space to handle any concerns that arise. Members of the Front of House team will gather at the end of each shift to report in, discuss any challenges that arose that day, and discuss potential solutions to any problems that have arisen.
Each Front of House Assistant will be personally mentored by the Associate Producer. That mentoring begins from the first day of training, when roles, responsibilities, and expectations are clearly laid out. They will learn how to work in a group with respect for and trust in one another. The Associate Producer will assist in developing strong communication skills for dealing with members of the public, improvisation skills that assist them in deftly handling unexpected issues that arise in the context of live performance (i.e., getting a patron out of the theatre to the bathroom without interfering with other audience members’ enjoyment of the show, dealing with a hearing aid that is not working, reminding people to turn off cell phones), and problem solving skills to address any issues that arise in the workplace (e.g., how to handle customers who arrive at the theatre in a bad mood), dealing with issues related to health and safety, coming up with creative solutions under tight deadlines). Front of House Assistants will be taught to work as a team, to share lessons learned, to evaluate how each day’s work went, and to raise and discuss any concerns.
This is a training position. However, experience in customer relations is an asset. Superior interpersonal communication skills are a must, as well as being on time for work shift.
Please send a cover letter and resume to Matthew Behrens, Associate Producer: info@classictheatre.ca.
Design Assistant
Eligibility:
Employees are hired through Youth Job Connection and therefore must be between the ages of 15 and 29.
Work Period:
June 12 to August 6 (8 weeks @ 35 hours/week on average) OR
July 3 to August 27 (8 weeks @ 35 hours/week on average)
Rate of Pay:
$15.75 per hour
Location:
Nepean Arts Centre (June 12 to 28)
Arts Court Theatre (June 28 to Aug. 6)
Tasks and Responsibilities:
The Design Assistant will provide support to the Set and Lighting designers as part of the Classic Theatre Festival’s 2023 summer season at Arts Court Theatre, 2 Daly Avenue, Ottawa. This will include supporting the design process and implementation of the final designs for each show, as well as ongoing technical design support during the run of each play.
During the pre-production and training stage, the Design Assistant will be supervised and mentored on a daily basis by the Designer they are assigned to who, in addition to providing training in theatre design, will also ensure they receive training in accessibility guidelines (AODA), sexual harassment rights and responsibilities, the Occupational Health and Safety Act, and other workplace safety practices. As summer staff, they will also receive training from an Algonquin youth leader on issues related to Truth and Reconciliation, anti-racism, and other forms of discrimination that have traditionally affected equity-seeking communities.
The Designers will work closely with the Design Assistant to respond to unexpected issues that arise in the context of theatre design, while also providing training and guidance in problem solving to address any issues that arise in the workplace. The multi-faceted nature of the Design Assistant position will provide a wide set of skills training that are useful for those pursuing both academic and technical studies. Skills learned will include learning to anticipate and prevent problems, collaborative work in a fast-paced environment, research of historic cultural trends, translating paper drawings into physical placement of set pieces and furniture, employing green-energy lighting systems, and modifying design elements during transition from rehearsal hall to the stage.
This is a training position. However, experience and/or interest in visual arts, theatre design and technical theatre production are assets.
Please send a cover letter and resume to Matthew Behrens, Associate Producer: info@classictheatre.ca.
Theatre Assistant
Eligibility:
Employees are hired through Youth Job Connection and therefore must be between the ages of 15 and 29.
Work Period:
June 26 to Aug. 20 (8 weeks @ 35 hours/week on average) OR
July 3 to Aug. 27 (8 weeks @ 35 hours/week on average)
Rate of Pay:
$15.75 per hour
Location:
Arts Court Theatre
Tasks and Responsibilities:
Working with the Associate Producer, the Theatre Assistant will be responsible for the smooth operation of the theatre space, including assisting with supervision and scheduling of Front of House staff during the performances of the 2023 Classic Theatre Festival. Duties will also include: handing out house programs, checking tickets and greeting audience members before each performance; directing audience members to their reserved seats; dealing with any issues that arise with audience members during the performance; ensuring safe entry and exit of audience members into the theatre space; accommodating needs of audience members with special needs (e.g., wheelchairs, assistance devices). They will also staff a concessions area at intermission to provide snacks and beverages to theatre guests, while staffing a used book sale area and ensuring the integrity of the stage in between acts. They will also check theatre seats to ensure numbered tags are in place for each row so that audience members can find their reserved seat; scan the theatre space for any issues that could pose a safety threat (for example, learning to identify and correct trip hazards and ensuring that glow tape is working on all handrails, steps, and row markers).
Supervision of the Theatre Assistant will be conducted by the Associate Producer on a daily basis from the beginning to the end of each shift. In addition to training in front of house services and customer relations, they will also receive training in accessibility guidelines (AODA), sexual harassment rights and responsibilities, and the Occupational Health and Safety Act. The Theatre Assistant will benefit from instant evaluations that praise work well done and help correct any errors or misperceptions that may exist about a specific task. Part of the training process will emphasize how they can approach supervisors in a safe space to handle any concerns that arise. Members of the Front of House team will gather at the end of each shift to report in, discuss any challenges that arose that day, and discuss potential solutions to any problems that have arisen.
Each Theatre Assistant will be personally mentored by the Associate Producer. That mentoring begins from the first day of training, when roles, responsibilities, and expectations are clearly laid out. They will learn how to work in a group with respect for and trust in one another. The Associate Producer will assist in developing strong communication skills for dealing with members of the public, improvisation skills that assist them in deftly handling unexpected issues that arise in the context of live performance (i.e., getting a patron out of the theatre to the bathroom without interfering with other audience members’ enjoyment of the show, dealing with a hearing aid that is not working, reminding people to turn off cell phones), and problem solving skills to address any issues that arise in the workplace (e.g., how to handle customers who arrive at the theatre in a bad mood), dealing with issues related to health and safety, coming up with creative solutions under tight deadlines). Front of House Assistants will be taught to work as a team, to share lessons learned, to evaluate how each day’s work went, and to raise and discuss any concerns.
This is a training position. However, experience in customer relations is an asset. Superior interpersonal communication skills are a must, as well as being on time for work shift.
Please send a cover letter and resume to Matthew Behrens, Associate Producer: info@classictheatre.ca.
Production Assistant
Eligibility:
Employees are hired through Youth Job Connection and therefore must be between the ages of 15 and 29.
Work Period:
June 12 to Aug. 6, 2023 (8 weeks @ 35 hours/week on average) OR
July 3 to Aug. 27, 2023 (8 weeks @ 35 hours/week on average)
Rate of Pay:
$15.75 per hour
Location:
Position 1:
University of Ottawa Studio (June 12 to July 2)
Arts Court Theatre (July 3 to Aug. 6)
Position 2:
University of Ottawa Studio (July 3 to 30)
Arts Court Theatre (July 31 to Aug. 27)
Tasks and Responsibilities:
The Production Assistant will provide production support to one of the mainstage productions as part of the Classic Theatre Festival’s 2023 summer season. This will include rehearsal support (assisting the Stage Manager, documenting the rehearsal process, props management, maintaining a prompt book, learning to tape up the rehearsal space to reflect the eventual placement of set pieces, prompting performers, assistance with costume alterations), as well as backstage duties during performances (assisting the actors backstage with prop and set changes, liaising as needed with the Front of House Manager, acting as a liaison for the Stage Manager, setting up of props and set dressing, troubleshooting.)
Supervision of the Production Assistant will be covered by the on-site Stage Manager. During the rehearsal and training stage, the Production Assistant will be supervised and mentored by the Stage Manager who, in addition to providing training in theatre production and rehearsal management, will also ensure they receive training in accessibility guidelines (AODA), sexual harassment rights and responsibilities, and the Occupational Health and Safety Act. During actual performance dates for the mainstage production, the Production Assistant will be supervised by the Stage Manager who will assist with the daily smooth functioning of the shows, responding to any incidents that may arise.
The Production Assistant will be personally mentored by the Stage Manager. That mentoring begins from the first day of rehearsal, when roles, responsibilities, and expectations are clearly laid out. The Stage Manager will work closely with the Production Assistant when unexpected issues that arise in the context of live performance, providing training and guidance in problem solving to address any issues that arise in the workplace (e.g., how to handle logistical challenges like a broken prop or set piece, dealing with issues related to health and safety, coming up with creative solutions under tight deadlines).
This is a training position. However, technical theatre skills and experience are an asset. The candidate must be able to work well in a team setting, be on time for all work calls, have good organizational skills and have good attention to detail.
Please send a cover letter and resume to Matthew Behrens, Associate Producer: info@classictheatre.ca.
Volunteer Descriptions
Front of House Assistant
Eligibility:
Volunteers must commit to one shift per week during the summer season from July 7 to August 27, 2023.
Work Shifts:
Wed. to Sun.: 12:30pm to 4:30pm
Wed., Thurs. and Sat.: 6:30pm to 10:30pm
Location:
Arts Court Theatre
Tasks and Responsibilities:
The Front of House Assistant will be responsible for customer relations during the mainstage performances of the 2023 Classic Theatre Festival. Duties will include: handing out house programs, checking tickets and greeting audience members before each performance; directing audience members to their reserved seats; dealing with any issues that arise with audience members during the performance; ensuring safe entry and exit of audience members into the theatre space; accommodating needs of audience members with special needs (e.g., wheelchairs, assistance devices). They will also staff a concessions area at intermission to provide snacks and beverages to theatre guests, while staffing a used book sale area and ensuring the integrity of the stage in between acts. They will also check theatre seats to ensure numbered tags are in place for each row so that audience members can find their reserved seat; scan the theatre space for any issues that could pose a safety threat (for example, learning to identify and correct trip hazards and ensuring that glow tape is working on all handrails, steps, and row markers).
Supervision of the Front of House Assistant will be conducted by the Associate Producer on a daily basis from the beginning to the end of each shift. In addition to training in front of house services and customer relations, they will also receive training in accessibility guidelines (AODA), sexual harassment rights and responsibilities, and the Occupational Health and Safety Act. The Front of House Assistant will benefit from instant evaluations that praise work well done and help correct any errors or misperceptions that may exist about a specific task. Part of the training process will emphasize how they can approach supervisors in a safe space to handle any concerns that arise. Members of the Front of House team will gather at the end of each shift to report in, discuss any challenges that arose that day, and discuss potential solutions to any problems that have arisen.
Each Front of House Assistant will be personally mentored by the Associate Producer. That mentoring begins from the first day of training, when roles, responsibilities, and expectations are clearly laid out. They will learn how to work in a group with respect for and trust in one another. The Associate Producer will assist in developing strong communication skills for dealing with members of the public, improvisation skills that assist them in deftly handling unexpected issues that arise in the context of live performance (i.e., getting a patron out of the theatre to the bathroom without interfering with other audience members’ enjoyment of the show, dealing with a hearing aid that is not working, reminding people to turn off cell phones), and problem solving skills to address any issues that arise in the workplace (e.g., how to handle customers who arrive at the theatre in a bad mood), dealing with issues related to health and safety, coming up with creative solutions under tight deadlines). Front of House Assistants will be taught to work as a team, to share lessons learned, to evaluate how each day’s work went, and to raise and discuss any concerns.
This is a training position. However, experience in customer relations is an asset. Superior interpersonal communication skills are a must, as well as being on time for work shift.
Please send a letter of interest to Matthew Behrens, Associate Producer: info@classictheatre.ca.
